Return & Refunds

1. Damaged or Incorrect Items

We accept replacement requests only in the following cases:

• You received a defective or damaged item.

• You received the wrong product.

2. Replacement Process

If you receive a damaged or incorrect item, follow these steps:

1. Contact us at [email protected] within 48 hours of receiving the order.

2. Provide the following details:

   • Order number

   • Clear photos of the damaged or incorrect item

   • Description of the issue

3. Our team will review your request and, if approved, we will arrange for a replacement based on product availability.

3. Exemptions from Replacement

We do not offer replacements in the following cases:

• Change of mind or buyer’s remorse.

• Minor variations in color, texture, or size due to screen display differences.

• Products damaged due to improper handling after delivery.

4. Cancellation Policy

• Orders cannot be canceled once they have been shipped.

• If you refuse to accept the delivery, you may not be able to place future orders with us.

5. Contact Us

For any concerns or replacement requests, reach out to us at [email protected].

By making a purchase from Tatianna Paper Stack, you agree to this Return and Refund Policy. We appreciate your understanding and support!